3 projects completedContact Bliscore
Having over 5 years of experience in software engineering/solving various problems on enterprise level projects I achieved my goal and become an expert in .NET Now when I'm already a CEO of Bliscore and have a new goal and it's to use my experience helping tech companies all over the world to gain success and bring their ideas to life.
I started 6 years ago as a developer and always wanted to experience more. Through years of being a Tech Lead, I've learned that processes and management may play a core role in a business life cycle. Now I'm a CTO of Bliscore and have the opportunity to make it all work sharing my experience with others.
I'm passionate about service: we provide the best solutions for our clients. We start from researching the most suitable technologies. On the position of COO of Bliscore I’m responsible for the client’s success and long term relationship alongside a financial part of our cooperation.
CALL MANAGEMENT SOLUTION
It's a cloud based, compliant and secure call recording solution. . Service provides complete flexibility, scalability and unlimited storage of calls and other sensitive data without additional hardware or installation services. All calls are stored in a 256-bit encrypted format, with the original file preserved in its original state with a rotating encryption methodology that is unique and specific to each individual call. This makes all recordings 100% compliant with regulatory legislation.
Call Center is made for accepting calls for customers, which don't have a lot of time to deal with them. The service gives you the ability to hire agents that will answer the calls for you, save detailed info about company for them. Service includes sending sms and emails, creating and accepting calls, redirecting calls, conferences, live transfer and other. The wide administrative tools, including listen in, queues managing, priority state machine, call reports and records is provided too.
AUDIO RECORDING SERVICE
Recording Services is made for managing different audio formats and storage settings of audio files. Despite of different manipulations with audio it provides secure and fast support for side projects. Service includes counting detailed statistics of calls and sending custom emails to customers periodically.