Results-oriented quality assurance tester with 5+ years of expertise in a fast-paced quick web development life cycles. Achieved company-leading improvement metrics (99.95%) based on quality assurance scorecard, and helped reduce customer support workload by 35%.
My main responsibilities include designing and implementing tests, debugging, and defining corrective actions. Also reviewing system requirements and tracking quality assurance metrics (e.g. defect densities and open defect counts.)
My main role is to be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs while being cost-effective. Moreover, I monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.