Along with hard skills I have excellent soft skills, namely: Leadership and supervisory skills (achieved as the Head of technical support) Excellent team-leading skills with the ability to motivate staff (gained as a Branch manager) Excellent contact skills gained through my experience as a sales executive while taking care of customers and in negotiations Great communication skills gained through my experience as a branch manager while coordinating staff and interacting with other companies' management Excellent verbal and written communication skills achieved through delivering technical support via phone and online and presenting information in a user-friendly manner.