Responsible of analyzing and troubleshooting delivery issues in a timely manner formultiple accounts and projects. The Delivery Manager also serves as primary contact forcustomer inquiries and concerns that might affect the health of the account. Provides technical advice, writes user stories

The Business Analyst Manager is in charge of the Business Analysis team. Responsibilitiesrange from assigning new opportunities to the different Business Analysts within the team,to ensuring the quality and consistency of the deliverables that the clients are beingpresented with. Also, the BA Provides technical advice, writes user stories