This project encompassed the development of a mobile app, website, and ERP system implementation (Zoho) for Washington Academy, a LATAM tech school that has over 8,000 currently enrolled students spread out between four physical campuses and a virtual one. As a project manager, this has probably been my most ambitious project in terms of scope, simply because of the sheer volume, and variety of different users and needs which must be met. This client required several sessions of requirement analysis, due to the vast amount of features needed for their MVP, and careful planning in order to not disrupt their ongoing operations. Furthermore we not only worked on their entire ERP system for internal admin, mgmt, and bookkeeping, but we also made an entirely new platform for students, and teachers from scratch. We developed their educational platform based on requirement analysis sessions, and analyzing their previously used (albeit quite flawed) system, both tasks in which I was heavily involved to say the least. In order to be able to provide timely deliverables and help our non-tech savvy clients understand what we were working on, and keep them engaged, we strived to create stakeholder-friendly reports, and did a lot of process modeling, site mapping, and made a roadmap for what's to come in the following months. My goal as project manager here was to make sure our client's needs were met, help my team achieve the desired MVP goals on time, and lastly lay the groundwork for further improvements to the client's platform. Our dev team usually work using agile development methodology, which in this case allows us to give the client deliverables every 10-15 days, which helps ensure client satisfaction. The public release of the student and teacher app for Washington Academy should be available publicly by Q3 of 2022.

I worked as I project manager for a client based in the US (to be specific, in California) who purchased a set amount of recurring monthly support and customization hours for Zoho, a cloud-based ERP system which allows personalized development. We were provided a weekly, or sometimes monthly list of needs and tech issues by the client in english, which I in turned translated in to requirements our spanish speaking team could understand. My duties here mainly focused around communication between both parties, as I helped our spanish language team properly attend to the clients needs, and made sure our work was being done correctly and in accordance to our client's specifications. During this project, I mostly focused on maintaining amicable communications with our clients and ensuring his satisfaction with our work.

To be brief, Axenda is a software platform for the construction industy that focuses on resource management and uses predictive AI to help save time, and money. Axenda is a product made by Ignus, the company where I currently work as project manager. As this is a product of ours based on our previous experiences with setting up ERP systems for clients in the construction industry, my role is somewhat different that when working to develop something for a third party. My english language skills play a big role here, as our team works mainly in spanish, therefore I've been responsible for most of the english content for Axenda, including investor presentations, which usually include information from our financial projections which I am also responsible for. Even though we don't have to meet any client's specific expectations here, I still try to imagine the specific needs of potential users when planning, and eliciting requirements, and I also continue to pressure my team to finish tasks on time and try to stay ahead of schedule. Our public version of Axenda launched earlier this year, and is available now in spanish with the english version coming soon this quarter (Q2 2022).

In a nutshell, we created an app similar to ubereats or deliveroo for local markets in Guadalajara between three contractors chosen by GIZ and IMEPLAN called MiMercadoAMG which you can find in the mexican appstore and playstore today. I served as project manager for a collaboration between GIZ (Deutsche Gesellschaft für Internationale Zusammenarbeit) which is a german government agency that works on international cooperation projects, and IMEPLAN (the metropolitan development institute of Guadalajara). The purpose of this joint venture was to create an ecommerce cross-platform mobile app where local markets could sell their goods and services through the app, and have them delivered by government sponsored delivery agents on bikes. During the months of development I served as a link between market stall owners, delivery agents, stakeholders and developers, where my duties included performing requirement analysis, micromanaging developers, maintaining amicable communications between all parties, and generating useful reports and progress presentations for stakeholders, all while making sure everyone staying on schedule as much as possible.