Acting in the Project Office (PMO) of Santander (ODIN Project – Global Cards) as IT Project Coordinator, contributing to initiatives in the area of IT Governance Santander / F1rst. Tools: Jira, Confluence, MS-Teams, MS-SharePoint, Miro.

Work in the IT Project Office (PMO) of the RD Group - Raia Drogasil as IT Project Manager, contributing to initiatives in the Pricing and Marketing areas with CRM Salesforce.

Experience in project management for Atento clients: Agibank, Alelo, AstraZeneca, Banco PAN, Bradesco, Carrefour, Cetelem, Cielo, Facebook, Itaú, Livelo, Natura, Paygo, Santander, Sofisa, Stone, Veloe and Corporate projects. During the last 10 years, experience in project management of acquisition, installation of hardware and network infrastructure, Server Virtualization, ERP, Service Tabulation System, Sales and Tickets, Systems Development (Atento products), Implementation of Salesforce projects CRM (for 3 years) with Olos platform and Integration of different SQL Server and Oracle Systems, and Development and Maintenance Projects of URA, Avaya and Olos Dialers.