Good communication to deal with clients and co-workers from different parts of the world and different cultures. Interpersonal understanding and empathy. Customer and Business Vision for developing solutions that meet the real needs and expectations of the client and the project team. • Teamwork for project success, delegating tasks but also listening to opinions and criticisms to achieve a common goal. • Flexibility to deal with changes that may occur during the project. • Analytical capacity to investigate problems pointed out by users and provide solutions.