I am a systems engineer with 7 years of experience working in different sectors including Infrastructure, Finance, Automotive, IT Services, Health, and Education. My passion for technology and software, and my client-focused approach ensure I can provide a digital transformation that is successful and highly functional. Some of my achievements include: • I accomplished domain migration as planned and trained 100% of administrators on the use of migration tools. • I managed various applications, systems, and services across Test, Stage, and Production Environments (with CI/CD pipelines). • I succeeded in cost reduction by 60%. Automate development deployments and mitigate security risks related to the OS. • I reduced security risks by taking KPIs over 95% compliance through good practices. Ensuring the HA and DRP. • I increased from 35% to 97% the users’ satisfaction served by the voice channel.