Responsibilities & achievements

● Leading a global team (from the UK to Singapore) in building software product for B2B2C Enterprise-level segment; ● Utilizing existing and exploring new opportunities and markets for the product; ● Obtaining the global company aims, converting them into strategy, and breaking it down into low-level steps; Building yearly and quarterly roadmaps; ● Conducting market research and competitor analysis; ● Making hard decisions on the priorities, activities, and plans in the time of global uncertainty; Negotiating contract terms with existing customers and suppliers; ● Providing Sales Enablement and assistance during pre-sales; ● Handling CRs and customization processes; ● Preparing and handling demo sessions for internal teams, top management, and customers (both existing and potential); ● Handling marketing campaigns with the Marketing Ops team (webinars, trade-shows, email outreach, RFPs, promotion materials); ● Conducting customer/user interviews, A-B testing, and focus groups; ● Gathering product usage data and defining patterns and further activities based on it; ● Building plans and handling activities for customers migration between the two versions of the product; Managing the SDLC on a daily basis; ● Preparing and writing requirements, breaking them down into stories, tasks, and errands. Drawing diagrams and flows; ● Collaborating on the UI/UX of the product with the team; ● Handling and managing the team in the Scrum environment ceremonies (stand-ups, story sessions, backlog refinement sessions, sprint review/demo/retro/planning sessions); ● Preparing, filling in, prioritizing, and refining the backlog; ● Scheduling and managing Production and non-Production environments releases and deployments across the different regions (US, UK, SEA, Singapore); ● Being a Product Evangelist and the first point of contact for arising product-related questions.

Responsibilities & achievements

● Gathering and leading a team in developing and promoting the product on the market to achieve set goals; ● Creating and using a product roadmap by managing existing goals and identifying new opportunities based on trends and market demand; ● Researching and analyzing market needs and make decisions; ● Creating and adhering to development plans; ● Conducting market research and collaborating with internal stakeholders to define requirements and spec new products and features; ● Clarifying requirements to the development team; ● Prioritizing user stories and feature requirements for the UI/UX Design, Development, and QA teams; Cooperating with Marketing and Sales teams; ● Preparing business (Financial Projections), marketing, and sales materials; ● Communicating with potential investors.

Responsibilities & achievements

● Establishing and polishing internal sales/cross-department processes; ● Managing the creation of sales and marketing materials; ● Participation in setting high-level strategic business goals of the company; ● Provide feedback and consultation to Account Management, Customer Support, and Marketing teams Handle all stages of a sales cycle (pre-sales/post-sales); ● Providing consultation to clients (C-level/top management/technical DMs) to achieve their goals using the company's products and services; ● Performing preliminary Business Analysis activities; 1) Requirements elicitation; 2) Analyzing requirements; 3) Creation of intermediate tech/biz proposals with project scopes; ● Handling Product Demo Presentations; ● Identifying business, financial, and technical risks; ● On-boarding clients: 1) Ensuring the solution meets clients' goals; 2) Defining contract/cooperation terms and prepare commercial proposals; 3) Handling negotiations; 4) Managing DevOps, Financial, Customer Support, and Account Management teams; 5) Securing and delivering the software solution to clients; ● Collecting customer/partner's references and feedback; ● Managing and tracking tasks in Jira ● Assisting existing clients and solve their biz/tech queries.