- I led a team of 5 developers - I improved the customer support management of tickets, optimizing the customer support team capabilities to manage accounts up to 50% by updating the backend service, adding support to blockchain and other new feature - I optimized by 60% the team software delivery time - I improved the employee invoice management mobile application "MisRecibos" for Teleperfomance Argentina and Chile by designing and developing a new version. With this implementation, employee interaction with invoice management and digital signs was improved by 30%