With experience in different business models, helping to bring the business and client closer together, spreading and disseminating the knowledge of UX Design in the organizations I worked with. Extensive experience with digital products - from management to the development of features and improvements - always focusing on solving real problems experienced by customers and users. In my career, I can say that I went through an extensive path of mistakes and a lot of learning, better understanding how my role and specialization can help companies to impact the lives of their clients and teams. That's why I like to do what I do, see how I can use my journey to help people earn more money, time or happiness. In my design process, I mostly use the Double Diamond approach: Discovery -> Define -> Prototype -> Test. Solid experience in Agile and Scrum processes, using tools like Jira, Asana and ClickUp. Other tools I'm fluent in: Usabilla, Maze, Figma, HTML, CSS, PHP, Photoshop, After Effects, Hotjar, Microsoft Clarity, LottieFiles, Google Analytics, Optimize, Search Console, Tag Manager and Google Docs bundle. All of it used to conduct tests and build data-driven digital products. Check out the sites below and my portfolio: - Carrefour Brazil https://www.carrefour.com.br/alameda-servicos https://www.carrefour.com.br/cartao-presente - My portfolio https://metodoviral.com/en/portfolio https://andreaiorio.com https://lett.digital https://insperiencia.com.br https://emporiotech.com.br - LottieFiles https://escale.me/lotties https://metodoviral.com/en/servicos/lottiefiles/ You can check out some reviews about my work at https://escale.me/gl-reviews (Or search for "Método Viral" on Google and check the Google My Business profile) Interests: UX, Product Design, Marketing, Growth, Management, Sales. Specializations: Product Design, Traffic Generation (SEO), Marketing Automation, LottieFiles, UI, UX.