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Summary

Expertise

Project Highlights

Education

Agency

WH

English:

Proficient

Willy H.

vetted by Youteam

Vetted by YouTeam

Costa Rica

UTC -06:00

America/Costa_Rica

English:

Proficient

Sr Project Manager || Scrum Master

Professional Project Manager with 15 years in multinational companies experienced in quickly understanding complex project objectives, generating project scope documentation, building stakeholder consensus to delivery approach. 10+ years’ experience as Program / Project Manager, leading large Digital / CMS projects. Collaboratively manages global team resources to deliver project objectives. Currently helping companies embark in their Digital Transformation journeys through the use of emerging technologies such as Intelligent Automation (RPA, Artificial Intelligence, Cognitive), Blockchain and Internet of Things, among others.

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Expertise

Years of commercial development experience

11 years of experience

Core technologies

Project management 11 years
Scrum Master 11 years
React.js 2 years
Shopify 8 years
Drupal 6 years
WordPress 5 years

Project Highlights

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Scrum Master/ Program Manager

Designing architecture, building software systems

Jul `20 - Dec `23

3 years

Encora

Encora is a leader in the large and rapidly growing outsourced product development market. We partner primarily with fast-growing tech companies that are driving innovation and growth within their industries. Through proprietary agile development capabilities, deep micro-industry vertical expertise, and a global talent pool, we drive transformational outcomes for clients.

Responsibilities & achievements

• Involve in defining the enterprise requirements, researching existing and emerging technologies and designing architecture, building software systems which deliver the most appropriate solutions for immediate and future business needs. Extensive experience in transforming disjointed corporate IT systems with creation of technical solutions mapped to support business processes. - Managing entire lifecycle of a product from its initiation, planning, design, manufacture, service and closure - Managing WBS, tracking work to schedule, Project reviews, Daily- weekly status reports and project summary reports. - Closely work with IT head to define Governance, policies, estimations - Growing existing accounts / engagements and Look for new business opportunities - Involvement in people and project management, budget management and resource allocation - Involvement in process improvement, risk management and procurement management - Managed team of 30 resources using onsite – offshore model for USA clients.

CMS
Drupal
Magento
Project management
Project Manager
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Program Manager, America Business Office Quality and Process Analyst

Lead DXC programs

Sep `18 - Mar `20

1 year

DXC Technology

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.

Responsibilities & achievements

• Lead DXC programs, transforming AMS Service Delivery organization which resulted in $5M savings. Responsible for Project Strategy, Design, Planning, End-to-End Execution, Monitoring-Controlling, and Closing. • Led the implementation of the Quality Management System for AMS Contact Centers, resulting in the successful passing of the first-ever COPC-based audit. This process involved streamlining all the departments of the organization (Executive Leaders, HR, Finance, Training, Operations, Quality, IT, and WFM). • Implemented QA monitoring function for Contact Center, leveraging expertise in technologies like React for efficient monitoring solutions

React.js
Project management
Project Manager
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Senior Consultant Digital Transformation & Emerging Technologies RPA

End-to-end project delivery

Jan `16 - Nov `17

2 years

EY

EY is a global leader in audit, tax, transaction advisory, and consulting services. The analyses and quality services we provide help build confidence in capital markets and economies worldwide. We develop outstanding leaders who collaborate to fulfill commitments to our stakeholders. In doing so, we play a crucial role in creating a better working world for our employees, clients, and society.

Responsibilities & achievements

As the Senior Project Manager and Scrum Master at EY, I managed a team of 480 associates with a P&L accountability of $28 MN. My role included end-to-end project delivery, infrastructure oversight, and client relations. Notably, I leveraged platforms such as WordPress, Shopify, and Drupal to optimize digital operations. I successfully introduced a shared service delivery model, reducing AMS costs by 30%. Additionally, I played a key role in driving digital transformation through the implementation of AI, ML, IoT, and Cloud Technologies. This resulted in notable achievements, including 5%+ year-on-year cost reductions and the successful introduction of Agile frameworks for accelerated project delivery.projects.

Drupal
Machine Learning
Shopify
WordPress
Project management
Scrum Master
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Project Manager Specialist

Managed accounting business processes

Dec `14 - Dec `15

1 year

Hewlett Packard

Official LinkedIn of Hewlett Packard Enterprise, the global edge-to-cloud company. Sharing our passion and purpose through technology and innovation.

Responsibilities & achievements

Managed accounting business processes. Team size of ~150. Responsible for Service Delivery, Quality management, Cost Optimization, People Management. • Managed transition of projects from US to India in all 3 streams P2P, O2C, and R2R (more focus was in R2R as all clients were Real Estate and maintained end-to-end of Property accounting). •Accounting department implemented 1200+ KAIZEN/quality ideas in several processes.•Lead multiple cost saving initiatives of approximately $100,000. •Sponsor of 2 Six Sigma Green Belt projects. •Sponsor of 2 Lean based projects.• SLAs and other critical metrics were presented in 3x3 matrix and visually displayed on the floor. • Lead customization of reports in Yardi (leading real estate software). • Developed new metrics parameters for tracking improvements and financials. • Improved seat utilization.• Responsible for preparation of RFP documentation/deck and be part of Solution documentation (get into call/demo with prospective clients to showcase proof of concept of the Solution). • Oversaw successful 3 remote transitions.

Project management
Project Manager
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Project Manager (English-Portuguese)Project Manager (English-Portuguese)

Digital Platform program

Oct `14 - Oct `15

1 year

Accenture

ccenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services, and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

Responsibilities & achievements

• Direct and supervise all the tracks under Digital Platform program, projects which includes Enterprise CMS & Digital Marketing, Ecommerce across Regions worked – US, UK, EMEA, APAC. • Experienced in delivering complex development projects in the area of Digital Program, Digital Marketing Program, Ecommerce and Cloud implementation • Oversee digital initiatives at a Program level to ensure multiple projects with different timelines and budgets are on track within the different work streams. •Leading test estimates, schedules,creation of test strategy & planning, defect management workflow, identification of key deliverables, Quality documents, metrics management and Reporting. •Maintaining and Enhancing Automated Regression Test Suite of 25000+ Test Scripts •Ensuring Resource Optimization and Resource Utilization above 90% •Responsible for Requirement Management, Risk Identification & Mitigation, defining the processes and SLA. •Streamlined Quality Processes & documented Quality Manual and ensured adherence to quality across all platforms. •Designed Audit Parameters and conduct monthly audits for all QA Teams. •Introduced CAPA techniques and perform 5 Why for Defect Leakages •Managed digital consumer projects including website redesigns, CMS content migration, website section content updates, CRM campaigns, marketing campaigns, and other requests from stakeholders.

Shopify
WordPress
Automated Testing
Testing Framework
Project management

Education

Higher education in Computer Science

Agency

Web and Mobile development agency #1991

10-50

GMT-3

Uruguay

Core Expertise

AngularJS
AWS
Business Intelligence
Django
Express.js
Full Stack Development
Java
JavaScript
Kotlin
.NET
Node.js
PHP
Python
QA
React.js
React Native
Ruby
Ruby on Rails
Spring
Android
Automated Testing
DevOps
Front End
Go
Laravel Framework
Product management
Scrum
Spring Framework
Swift
Angular 2x
Back End
Team Lead
Project Manager
Scrum Master
Vue.js
Spring Boot
Business Analysis
Flutter
Google Cloud Platform
GoLand
React-Apollo
Next.js
Data Analyst
Nest.js

Industries

Logistics & Transportation, E-Commerce & Retail, Banking & Finance, Arts & Culture, Branding, design, web development, Augmented reality, SaaS

Want to hire this engineer?

Check if Willy is available