Summary

Expertise

Project Highlights

Education

Agency

JS

English:

Advanced

Juventino S.

vetted by Youteam

Vetted by YouTeam

Mexico

UTC -06:00

America/Mexico_City

English:

Advanced

Experienced PM managing ERP, CRM, CMS and custom web/mobile development projects.

Experienced Project Manager with 12+ years in consultancy and software development companies, specializing in process definition and implementation, managing ERP, CRM, CMS and custom web/mobile development projects. I've worked on IT projects with customers in the consumer products & retail, manufacturing, banking, fintech, insurance, electronics, and logistics sectors. Results-oriented with a proven track record of improving overall operations within a company or department. Adept in analytical thinking, strategic planning, leadership, and the management of staff and procedures.

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Expertise

Years of commercial development experience

12 years of experience

Core technologies

Scrum Master 5 years
Project management 9 years
WordPress 7 years
Project Manager 9 years
Project Scheduling 9 years

Project Highlights

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Operations/Account Manager

Management of US Accounts/Services

Dec `20 - Feb `24

3 years

Digitalhype (US Clients)

Define, plan, coordinate and execute strategies, processes, and actions to ensure and improve the Nearshore and Onshore service/project operations taking care of performance, productivity, efficiency, and profitability.

Responsibilities & achievements

Financial and technical management of projects/services (estimation, project planning, reporting using tools like JIRA, Google Sheets, TeamWork, etc.). Growth and retention of personnel (people care) managing a team with roughly 20 ~ 30 people in average. Maintain and monitor customer relationships ( building account plans and reporting progress to the high management and partners board). Sales support (building technical and cost estimates). Logistical support to customers and employees. Supplier management. Among other activities. Leading around 6 to 8 projects in parallel, among the most noteworthy projects and services are: Development of a platform for car purchase loans using React and Node. Rebuild of a web application to a mobile platform for inventory management in automotive distribution using React Native and legacy services in PHP. Oversight of a SW Factory and help desk for hosting services, maintenance, updating and creating informational and e-commerce sites in WordPress. Maintenance of specialized mapping applications using React, Node JS, ArcGIS, in a cloud environment. Product design and development of a web platform for online sales of car insurance for a regional broker using React and Node. Management of specialized quality assurance services for web platforms and devices in cloud environments (IoT), among others.

Agile
AWS
JavaScript
Node.js
React.js
WordPress
Test Complete
Waterfall
Vue.js
Google Cloud Platform
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Project Manager

Managment of Project Office

May `20 - Nov `20

6 months

Capgemini - Grupo Bimbo

Follow up on transition handover from another vendor to our team in India and Mexico, in the shadow, reverse shadow and operation phases for a Business Intelligence project.

Responsibilities & achievements

Pursue completeness of knowledge transfer assets (videos, documents, recorded sessions). Coordination of schedules and checkpoints between external vendor teams, our team in India and Mexico for a group of near of 100 people. Gather, package and deliver transition evidence to the client. Coordinate activities to ensure proper functioning of legacy system integrations with Oracle Cloud for Supply Chain Management module as well as all documentation related to the development or implementation lifecycle as necessary. Presentation of progress to senior and middle management both client and internal sides.

Microsoft
Oracle
QlikView
Azure DevOps Server
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Compliance and Delivery Leader

Compliance and DElivery

Jul `19 - Apr `20

9 months

Capgemini - AB InBev

Identify operational gaps for the implementation of the Testing Center of Excellence for several projects of regionalization and implementation for Central America, Caribbean and South America Business Units in SAP, Salesforce and other legacy systems environment

Responsibilities & achievements

Generate documentation of processes/templates that enable the standardization of the operation based on the current state of the operation and good practices of the industry. Evaluate process compliance such as providing training / advice on processes to the CoE team and clients’ personnel. Show results about initial gap analysis and progress in standardization to the high level and middle management. Evaluate customer satisfaction and define action plans for improvement.

Agile
Salesforce
SAP
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PRoject Manager

Operation Excellence Advisor for Key Accounts (Grupo Bimbo, Banorte, VW Mexico, Vitro)

Jul `18 - Jun `19

11 months

Capgemini Mexico

Co-responsible with Managers towards quality and compliance (CMMI® , ISO 20K, 27K, 9K, ITILv3, etc.) and Internal Methodologies (USM, UPM)

Responsibilities & achievements

Execute internal audits and define action plans for findings preparing for Group’s Audits. Risk Management follow-up and treatment advisor (Financial, Compliance, People management, etc. based on Capgemini’s BlueBook) Configuration Management for internal repositories. Internal communications responsible for teams from 20 to 150 people. Design and execution of statistical predictive models for service performance based in internal KPIs Gather data and execute action plans for improving customer satisfaction

Oracle
Salesforce
SAP
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Process Engineering Leader

Quality Process Leader

Mar `15 - Jun `18

3 years

Capgemini

Process Definition, implementation of best practices and delivery models in Capgemini Mexico and Colombia (as CMMI -DEV, CMMI-SVC, ISO 9001:2008, eSCM) Leading an implementation team of 6 people.

Responsibilities & achievements

Gap Analysis between mentioned international standards, propietary service management and project management methodologies and current operations. Implementation leader for CMMI-DEV v1.3 in Capgemini Mexico obtaining maturity level 5. Implementation leader for CMMI-SVC v1.3 in Capgemini Mexico obtaining maturity level 5. Implementation leader for eSCM-SP obtaining maturity level 2. Implementation leader for ISO 9001:2015 and ISO 20000:2013 obtaining both certifications.

Quality Management
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Internal Audits Leader

Quality Audits

Mar `14 - Mar `15

1 year

Capgemini

Define the audits programme and Agenda for Capgemini Mexico (Aguascalientes, Mexico City and Monterrey)

Responsibilities & achievements

Evaluate processes based on international and internal standards and frameworks and report the non conformities to the corresponding stakeholders. Follow-up the state of compliance of action plans and corrective actions. Suggest improvement ways based on good practices, and industry's frameworks and standards. Provide compliance audit reports to the high and middle management.

Quality Management
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Process Compliance Auditor

Process Compliance

Aug `11 - Feb `14

3 years

Softtek

Execute Compliance & Security policies audits in GDC Aguascalientes

Responsibilities & achievements

SSAE 16 Preparation + Specific Customer’s Governance Models. Advice for application maintenance and software development projects about best practices compliance (CMMI- DEV). As ITIS Specialist Auditor execute compliance audits based on standards like ITIL, ISO 9001 + ISO 2000 and help IT services in their pursuit of service excellence compliance.

Microsoft
Project management
Quality Management

Education

Higher education in Computer Science

Agency

Staff Augmentation & CoreTeams agency #3220

10-50

GMT-6

Aguascalientes, México

Core Expertise

AngularJS
API
AWS
Data Scientists
Java
JavaScript
MySQL
.NET
Node.js
PHP
Python
React.js
React Native
SQL
Data Modeling
Machine learning Engineer
Test Automation
WordPress e-Commerce
Mobile UI Design
JavaSE
Test Cases
TensorFlow
Serverless AWS Lambda
pandas
Data Analyst

Industries

Banking & Finance, Advertising & Marketing, Healthcare & Medicine, Internet of Things

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