Experienced Project Manager with 12+ years in consultancy and software development companies, specializing in process definition and implementation, managing ERP, CRM, CMS and custom web/mobile development projects. I've worked on IT projects with customers in the consumer products & retail, manufacturing, banking, fintech, insurance, electronics, and logistics sectors. Results-oriented with a proven track record of improving overall operations within a company or department. Adept in analytical thinking, strategic planning, leadership, and the management of staff and procedures.