Responsibilities & achievements

• Led strategic Infrastructure and Cybersecurity projects, including an Active Directory cleanup for 2,600 users, enhancing security and operational efficiency. • Implemented IAM tools (SailPoint) to strengthen security protocols and lifecycle management. • Developed mobile device policies to ensure compliance with data protection standards. • Managed a cross-functional team of 15, achieving on-time and budget-compliant project milestones. • Conducted risk assessments, maintaining a project success rate of 95%. • Improved defect detection rates by 20% through enhanced QA processes. • Supervised PHP, Laravel, and Vue.js developers, ensuring best practices and timely delivery.

Responsibilities & achievements

• Managed a diverse portfolio of IT projects, ensuring strategic alignment, quality, and timely delivery. • Established key project management indicators, improving transparency and accountability. • Implemented major initiatives, including JD Edwards ERP, SAP/HANA, and Office 365 migrations, boosting operational efficiency. • Led a team of 50+ project managers, developers, and QA specialists, optimizing resources and execution. • Standardized project management procedures, improving on-time delivery by 30%. • Directed PHP, Laravel, and Vue.js development teams to maintain high-quality code and meet deadlines. • Enhanced QA processes, reducing post-release defects by 25%.

Responsibilities & achievements

• Directed the development of the Assurance Mobile application, managing five agile squads to deliver an innovative and user-friendly platform. • Oversaw the creation of a new user-centric website and mobile platform. • Collaborated with PHP, Laravel, and Vue.js teams to align feature implementation with business goals. • Improved test coverage and reduced critical defects by 40% through effective QA management. • Optimized resource allocation, reducing project costs by 15%. • Enhanced cross-departmental collaboration, accelerating project delivery by 20%. • Advocated for agile practices, achieving a 25% improvement in project velocity.

Responsibilities & achievements

• Managed projects, ensuring objectives, deadlines, costs, and quality standards were met. • Validated and approved work schemes based on IT methodologies, schedules, and deliverables. • Planned, structured, and monitored project activities, preparing detailed progress reports. • Coordinated IT team activities to ensure alignment with project goals. • Identified risks, developed action plans, and implemented solutions to recover from delays. • Managed project budgets and acquisitions to ensure financial efficiency. • Integrated the Senior HR system. • Implemented a CRM/Services application for the ombudsman using Oracle. • Developed a Java-based mass payment solution for the "Automobile Claims" program. • Deployed an auction management package for the salvaging area. • Automated salvaging area actions in the RPT project. • Implemented a rules engine for "Automobile Claims" in the SIASI project. • Updated and adapted the PPWEB environment for the Facilities project.

Responsibilities & achievements

• Optimized processes to reduce deadlines, mitigate risks, eliminate rework, and boost productivity. • Designed and implemented methodologies based on BPM best practices. • Conducted interviews with users and managers to analyze processes, identify problems, and propose productivity-focused solutions. • Created and maintained dashboards, executive reports, and project status updates for multiple departments. • Gathered requirements and developed artifacts using UML language. Key Projects: • Kroton: Managed the PMO, overseeing the corporate projects office. • Itaú: Implemented price control, curves, and surfaces. • DASA: Adapted interfaces for production solutions.

Responsibilities & achievements

• Delivered IT consulting services specializing in system integration and process automation with Java and SQL Server. • Analyzed client IT environments, recommending solutions that improved system performance and cut operational costs by 15%. • Developed custom PHP software solutions to address specific business requirements, enhancing service delivery.

Responsibilities & achievements

• Analyzed and optimized business processes using BPM methodologies to enhance efficiency. • Created and maintained process documentation, ensuring compliance with standards and best practices. • Collaborated with IT teams to implement process improvements using Microsoft Visio and SQL Server.

Responsibilities & achievements

• Led CRM system implementation, ensuring seamless deployment and integration with existing platforms. • Provided technical support and training, enhancing user adoption and proficiency. • Collaborated with cross-functional teams to customize and deploy PHP and MySQL applications tailored to client needs.