Kostiantyn V.
Ukraine
UTC+02:00 (Ukraine/Kyiv)
Virtual Assistant, Customer Support, Shopify Expert, eCommerce Expert
I am Shopify Virtual Assistant Expert and Dropshipping Expert with over 7 year experience of virtual assistant, customer service/support and eCommerce.
My skills and abilities:
✓ Data entry;
✓ Create and fill clients cards;
✓ Placing orders on Aliexpress;
✓ Communicating with suppliers;
✓ Dropified and Oberlo Dropshipping apps;
✓ Processing changes to orders, tracking information, refunds, returns, cancellations, disputes etc;
✓ Handle client calls/ e-mails/ messages through Shopify, CRM systems or any messanger;
✓ Adding new products to stores with titles, pictures, descriptions etc;
✓ Creating and editing product lists;
✓ Products research with attention to details;
✓ Microsoft Office tasks;
✓ Social Media Management (LinkedIn, Facebook, YouTube, Instagram, Pinterest);
✓ Project management;
✓ Translations (English to Russian, English to Ukrainian, Russian to English, Ukrainian to English);
✓ Zendesk Support/Chat/Inbox setup and customize.